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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

Paying for care

Most people will need to pay something towards the cost of their care and support. Find out if you're eligible for assistance and how you can get assessed.

Chargeable support and care services

Social care, unlike health care, is not free for everyone and most people will need to pay something towards the cost of their care and support.

To receive social care support from Islington Council will need to have a financial assessment.

We calculate the amount you need to pay towards your care, based upon the total cost of the services you receive at home and in the community.

The assessment out how much, if anything, you will have to pay toward the cost of your care.

You’ll pay for all your care if you:

  • don’t come under the council’s eligibility criteria for support but you want to arrange some care privately
  • don’t want to tell the council about your finances
  • have savings or income of more than £23,250

Find out more about the social care financial assessment on section 4 of this guide.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.