You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.
This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).
We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.
Duty planning appointments take place over the phone.
Our appointment times are 10am - 1pm, Tuesday and Thursday. General appointments cost £90.88. Appointments relating to energy efficiency, energy reduction and/or micro-generation measures are free of charge.