Skip to content

We use cookies on this site

If you don't want to accept cookies, you can change your preferences

Accept Manage cookies
  3. Home
  4. Housing
  5. Council tenant services
  6. Your tenancy

Important update about community equipment provider NRS Healthcare

Community care equipment services continue as normal. We will provide an update when a new provider takes over.

We are in the process of switching from our current community equipment provider, NRS Healthcare, to a new supplier. The community equipment service provides items like walking sticks, bath boards, toilet frames, commodes, pressure mattresses, hoists and bed rails.

We will be contacting residents who have equipment at home to let them know directly about new arrangements. Until then, the council's arrangements with our existing provider (NRS Healthcare) are still in place and you can still call the NRS Healthcare number on your equipment if you need anything.

Change to managing your housing tenancy online

To manage your housing tenancy online, you now need to use My Islington. My Islington is a new customer account that has replaced My eAccount.

Register for My Islington now and follow the instructions at the top of the My Islington homepage to access your housing account. Learn more about this change.

Door icon

Adapting your home

Find out how to ask for equipment or changes to your home if you have a permanent or substantial disability so you can live without needing help.

If you or a member of your household have a permanent or substantial disability, you may be able to ask for equipment or changes to your home so you can live every day without needing help.

Adaptations can mean simple things like grab rails or more complex changes like a level access shower.

If you think some support, advice, equipment or an adaptation would improve your day-to-day living, you can:

  • contact us for advice about other ways to carry out tasks, with or without special equipment or adaptations
  • ask for support for you or a member of your household
  • fill in an online form to ask for an assessment.

Ask for help for you or someone else

Fill in this form if you would like to ask for an Occupational Therapy assessment for equipment or an adaptation to a home.

Ask for an assessment

Talk to someone for advice, support and referral

Housing tenant services

Your housing tenancy management team can also help with advice and referrals.

 

Was this information helpful?



Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.