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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Complying with your permit

How to comply with your dry cleaning permit.

You are required to comply with the terms of your permit, for example, using less than one litre of perc for every 80kg of clothes cleaned.

You need to record the weight of each load you complete, along with the amount of solvent used, in weekly, monthly and annual inventory sheets and submit these to us.

These inventory sheets can be downloaded from 'Useful documents' below. 

All documents should be submitted to us in January for the previous year’s operation of the business. You must also include a waste consignment note for the year from authorised hazardous waste handler. 

Please note, continuous non-compliance of the permitting regulations can result in prosecution and withdrawal of your permit.

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