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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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What your councillors do

Find out what your councillor can do for you.

Our councillors main duties include:

  • dealing with constituents enquiries and concerns, either at regular advice surgeries, or through direct contact, they can also help residents who are dissatisfied with a council service
  • making decisions about council services
  • listening to the needs of local people and key stakeholders to take their views into account when making decisions and considering policy proposals
  • actively encouraging community participation and citizen involvement in decision-making
  • representing the interests of their ward, including working with community groups to put forward proposals for improvements.

Councillors are required by law to declare any interests that might affect their decisions. You can find out what interests have been declared on our democracy pages.

Contact your councillor

Find out who your councillor is and how to contact them.

If you are not sure who your local councillor or what ward you live in is you can search by postcode

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.