Skip to content

Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

Town Hall icon

Staying informed in an emergency

It is important to know who to call in an emergency.

The list below details the different organisations that can provide you with up-to-date information during an emergency:

Social media is often the quickest way to get up to date information from those involved in an emergency. Follow these key organisations on Twitter:

Organisation Contact
Emergency Services 999
Police (non-emergency) 101
NHS (non-emergency) 111
Power Cut Information 105
Islington Council 0207 527 2000
Thames Water 0845 9200 800
National Grid 0800 111 999
EDF Energy (electricity) 0333 200 5100
Environment Agency 0845 988 1188
Transport for London 0343 222 1234
Anti-Terrorist Hotline 0800 789 321
BBC London Radio 94.9FM/DAB/online
Organisation Twitter handle
Metropolitan Police @metpoliceu
Islington Police @MPSIslington
London Ambulance Service @Ldn_Ambulance
London Fire Brigade @LFBIslington
Islington Council @IslingtonBC
National Grid @nationalgriduk
Environment Agency @EnvAgency
Was this information helpful?



Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.